ProLogic ITS uses a robust inventory management system that allows customers intelligent real time data pertaining to on hand inventory and stocking status. Whether for tracking or replenishment needs, we ensure that you have enough on hand inventory to fill anticipated orders, while keeping excess stock to a minimum.

  • Reduce lag time with real-time alerts when stock falls to predefined thresholds
  • Dynamically manage reorder points and preferred stock levels
  • Eliminate “stock-outs” to maintain continuity and customer satisfaction
  • Boost efficiency of demand planning, logistics, and warehousing
  • Geographically optimize distribution by matching item and customer location.

Asset Management
Asset Management tracks the financial, contractual, and inventory details of hardware and virtual infrastructure – as well as non‑IT assets – throughout their lifecycle. Asset requests are handled using workflows to obtain approvals, validate entitlements, issue chargebacks, and provision services.

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Service Catalog

Service Catalog provides effective and efficient workflow, approval, and automation capabilities. This helps you improve the customer experience, accelerate service delivery, and reduce operational costs — alleviating the pressure on IT and other corporate service providers.

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Knowledge Management

Knowledge Management captures knowledge from across the organization, packages it and makes it readily available for the shared use of employees. Using Knowledge Management, IT personnel can leverage knowledge articles to resolve users’ issues faster, and employees can find information more efficiently.

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Custom Development

Bring together all aspects of the software development lifecycle and eliminate disconnect between the enhancements and fixes created by developers, their originating operations, processes of change, incident and problem management, and the eventual deployment of software to production.

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Performance Analytics
Standardize visualizations of data across the enterprise and limit the number of required metrics, reports, and dashboards needed to drive service quality and minimize cost. Empower all stakeholders to take action and achieve business goals by using interactive, role-based dashboards for collecting data for spreadsheets, presentation decks and project plans.

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Configuration Management
Consolidate disparate IT management systems into a single system of record that enables you to see all of your IT assets and how they’re functioning at all times. With full visibility of your infrastructure and services, you will gain more control of your environment and make more informed decisions.

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